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POSH HAIR SALON CANCELLATION POLICY

STRICTLY ENFORCED

Your appointments are very important to us just as they are to you. We understand that sometimes schedule adjustments are necessary; therefore, we respectfully request at least 24 hours notice for cancellations.

 

Please understand that when you forget or cancel your appointment without giving enough notice, we miss the opportunity to fill that appointment time, and clients on our waiting list miss the opportunity to receive services. Our appointments are confirmed 48 hours in advance because we know how easy it is to forget an appointment you booked months ago.  Since the services are reserved for you personally, a cancellation fee will apply.


- A credit card will be held to schedule all appointments.

 

- If appointments are cancelled with less than 24 hours of notice before the appointment time, a charge equal to 50% of the reserved service amount will be charged.


- “No shows” will be charged 100% of the reserved service amount.  


- Appointments that are made within the 24 hour period and need to be cancelledl, the client then must cancel within 4 hours of appointment time or will result in a charge equal to 50% of the reserved service amount.


Our cancellation policy was established after long and carefull consideration. Please understand that when appointments are cancelled without adequate notice, we're unable to notify our standby clients of any availability. In addition, our staff depend on their appointments and schedules being filled in order to earn income. We're a small business. Our staff is made up of hard working people who depend on their appointments to earn a living. We must enforce our cancellation policy.


CONFIRMATION CALLS


As a courtesy, we will call and confirm your service appointments two business day prior to your appointment date. However, if we are unable to reach you, and can only leave a message, please understand that it is your responsibility to remember your appointment dates and times to avoid late arrivals, missed appointments and the cancellation fee.